WeTravel Curaçao
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Frequently Asked Questions

Accommodation

1 Is there WIFI available in the house?

Yes, all our accommodations have a WIFI network connection that you can use for free.

2 Can I bring a pet?

In general, pets are not allowed. If you want to bring your pet, we can always see if an exception can be made in consultation with the owner.

3 What standard amenities do the accommodations have?

All villas are very luxuriously equipped when it comes to furniture, linen and kitchenware. It is also indicated per villa which other facilities are available. If something is missing that you would like to have during your stay, please contact us!

4 Is the villa cleaned in between during my stay?

Yes, for stays longer than 7 days, a mandatory intermediate cleaning is included.

5 What kind of sockets are there in the accommodations?

Almost all accommodations have European sockets (220V). This is also indicated on the page for each accommodation.

Beach

1 Where can I get some?

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.

2 Why do we use it?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as
opposed to using ‘Content here, content here.

3 Where does it come from?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.

4 What is Lorem Ipsum?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Before departure

1 What do I need to arrange before departure?

Before departure you will receive information upon arrival, such as a route description. You always need a tourist visa to travel to Curaçao. There are no mandatory vaccinations

Change & Cancel

1 I want to cancel my booking

As long as you have not yet confirmed the booking, you can cancel your option. After your booking is confirmed, cancellation charges will apply. The amount depends on when you cancel. See the general terms and conditions for this.

2 I still want to change my booking; How do I do that?

If you still want to change something after your booking, you can contact us. We will then discuss what is still possible and what the additional costs will be.

During my stay

1 Will someone be at the property when I arrive?

Yes, you will always be warmly welcomed by the propertymanager, with a welcome drink at hand. They immediately show you where everything can be found in the house, and take the meter readings. When you have arrived at the airport, you can send them a message or call them, they will know what time you will arrive and they will make sure they are there.

2 Who is the contact person during my stay at the accommodation?

That’s the property manager.  When there is something, you can contact him/her. They are always available and quickly on site.

Extra services

1 How can I book extra services?

You can find our additional services here. For each service you can contact us for ad ditional bookings. Payment is often made directly to the provider of the service.

Hotel

1 Where can I get some room in Hotel?

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.

2 Why do we use it in Hotel?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as
opposed to using ‘Content here, content here.

3 Where does it come from Hotel?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.

4 What is Lorem Ipsum Hotel?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Payment

1 Where can I get some example of payment?

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.

2 Why do we use this payment?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as
opposed to using ‘Content here, content here.

3 What is Lorem Ipsum payment?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

4 Where does it come from and payment?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.

Prices & Deposit

1 What does the total rent ultimately consist of?

The price you see online is the basic rental price per night, this is excluding 7% tourist tax. In addition, there are cleaning costs, deposit and reservation costs, and any extra options that you have reserved. The prices for the deposit, cleaning and extra options differ per accommodation, the reservation costs are always €30.

2 When will I get my deposit refunded?

We aim to refund the deposit within 2 weeks after the end of your stay. Any additional consumption of electricity & water will be deducted from the deposit.

Reserve & Pay

1 How can I pay?

You will receive an invoice from WeTravel, after which the amount can be transferred to the bank account stated on the invoice. This can be done in euros or dollars. It is also possible to pay by credit card. Additional costs may apply

2 When do I have to pay?

If the booking form has been completed, the first 25% must be paid within 7 days. The remainder must be paid a maximum of 8 weeks before the start of the trip. For last-minute bookings (less than 8 weeks in advance), the entire rent must be paid in one go.

If payment is not made on time, the booking may be canceled and cancellation costs will be charged. See the general terms and conditions for this.

3 When is my booking definitively confirmed?

Once the booking form has been completed, the booking from the applicant is final. All that is needed now is an agreement from the owner of the villa.

4 How do I book an accommodation?
  • If you want to book a villa or apartment, you can send a booking request via the website, e-mail or whatsapp.
  • We will then send you a price proposal/quotation within 24 hours.
  • When you agree to this, we will place an option in the calendar for you, which is valid for 48 hours.
  • After giving your agreement, we will send you a booking form. After completing this form, your booking is final.
  • See question 5 for more information about payment terms
5 Where are your terms and conditions?

These can be access here :- Rental and booking conditions

6 Are there reservation costs associated with a reservation?

We have a fixed rate of $35 reservation costs.

Services

1 Where can I get some more services?

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2 Why do we use this service?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as
opposed to using ‘Content here, content here.

3 Where does it come from this service?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.

4 What is Lorem Ipsum service?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Terms and conditions

1 Where does it come from and terms?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.

2 What is Lorem Ipsum terms?

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

3 Where can I get some new terms?

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.

4 Why do we use it terms?

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as
opposed to using ‘Content here, content here.

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